TEZ POS Guide

Shortcuts and step-by-step help for running your shop.

Getting started

Welcome to TEZ POS. Here's the quickest path from install to your first sale.

  1. Open the TEZ POS desktop app on your counter PC.
  2. Log in with the licence email and password provided for your shop.
  3. Add a few products (see Adding products).
  4. Ring up your first sale (see Making a sale).
  5. Review everything online at your shop portal.
No internet? No problem — keep selling and TEZ POS syncs automatically when you reconnect.

Keyboard shortcuts

Cashiers can run the whole counter without the mouse.

These are example bindings — replace with your desktop app's real shortcuts.
ActionShortcut
New saleF1
Search productF2
Apply discountF4
Hold / park saleF6
Checkout / payF12
Cancel current itemEsc
Increase quantity+

Adding products

Build your catalogue so items ring up instantly at checkout.

Add a single product
  1. Open Products.
  2. Click Add product.
  3. Enter name, barcode/SKU, sale price and opening stock.
  4. Save — the item is now searchable at the counter.
Edit prices from the web

Shop owners on a paid plan can update product prices from the online portal; changes sync down to the counter.

Use a barcode scanner — scanning into the barcode field fills it for you.

Adding customers

Attach sales to customers for history, credit and receipts.

  1. Open Customers.
  2. Click Add customer and enter name and phone number.
  3. During a sale, search the customer to link the receipt to them.

Managing stock

Keep quantities accurate so you never oversell.

Adjust stock
  1. Open Stock.
  2. Find the product and choose Adjust.
  3. Enter the new quantity or the +/- change and a reason.
  4. Save — the adjustment is logged and synced.
Stock updates flow both ways: sales reduce stock automatically, and portal adjustments reach the counter on the next sync.

Making a sale

  1. Start a new sale (F1).
  2. Scan a barcode or search the product (F2).
  3. Adjust quantity, add more items, apply a discount if needed (F4).
  4. Press Checkout (F12), take payment and print the receipt.

Every completed sale appears under Sales on the counter and in your online portal.

Invoices & receipts

Find, reprint and review any past transaction.

  • Open Invoices to browse by date or invoice number.
  • Open an invoice to view line items, totals and payment details.
  • Reprint a receipt directly from the invoice screen.

Owners can also view invoices online from the portal.

Sync & backup

Your data is safe on the counter and mirrored to the cloud.

  • TEZ POS syncs in the background whenever you're online.
  • Sales made offline are queued and uploaded once the connection returns.
  • Need a fresh copy? Trigger a sync from Account → Sync in the portal.
Because every sale is backed up, a counter PC failure never means lost data.

Account & plan

Manage your shop profile, password and subscription.

  • Log in to the portal and open Account.
  • Update your shop profile or change your password.
  • View your plan status and days remaining; paid plans unlock dashboards, sales, products and stock online.

Need to upgrade or add devices? Contact us on WhatsApp.